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MGT 311 Complete Class - Includes All DQs, Individual & Team Assignments

MGT 311 Complete Class - Includes All DQs, Individual & Team Assignments

MGT 311

Organizational Development

 

Employee Portfolio Management Plan

Team Reflection

Employee Portfolio Motivation Action Plan

Groups, Teams, and Conflict Part 1 , Part 2

Change Management and Communication Plan

DQs

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MGT 311

Organizational Development

 

Week 2 Individual Assignment Employee Portfolio Management Plan

 

You are a manager of three employees at Riordan Manufacturing. You recently had these employees take a series of self-assessments to aid you in managing them. Now that you have these assessments, you are now tasked with creating an Employee Portfolio for each of the employees to help guide you in developing ways to best manage them.

Complete the Employee Portfolio: Management Plan found on your student website for each of the three employees.

Write a 350- to 700-word summary. Include the following in your summary:

  • How might these three employees’ characteristics affect the performance of the organization?
  • Recommendations for additional assessments.

Submit the Self-Assessment Results with the Employee Portfolio and Summary.

 

Week 3 Individual Assignment Employee Portfolio Motivation Action Plan

You are a manager for Riordan Manufacturing. You recently administered a series of assessments to your three employees to give you a better understanding of their different traits. You have begun putting together an Employee Portfolio for each employee. Now you must use the information from the assessments to create a Motivational Plan.

Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees based on their individual characteristics, and complete the Motivational Action Plan for each employee. How will you leverage employee evaluations to motivate each of the three employees?

Describe how the strategy selected connects to one or more of the motivational theories described in the text.

Week 4 Individual Assignment Groups, Teams, and Conflict Part 1

You are part of a group of newly hired team superintendents with Riordan Manufacturing. Your group was hired to lead new teams and begin production of the newly designed CardiCare Valve heart valves. This will be at the organization’s Pontiac, MI, location that is currently manufacturing custom plastic parts. Many of the production employees are current employees from other divisions, and the company expects to hire some new employees.

Resources: Riordan Manufacturing Virtual Organization, and University of Phoenix Material: Team Strategy Plan

 

Review the Riordan Manufacturing intranet site and the Human Resource section under Demographics, Employees, Employee Files, and Reports.

Prepare a plan to create the teams. Address the following in your plan:

  • Identify various strategies available to build teams.
  • What challenges or barriers may happen?
  • How will the best strategy be determined?
  • What measures will you use to determine if the team is operating successfully

 

 

Week 4 Individual Assignment Groups, Teams, and Conflict Part 2

 

While developing the teams, the management group finds that there is currently some internal conflict among two of the employees chosen for this project. David Nguyen has spoken to his current manager twice regarding his feelings that James Deal is intentionally creating problems on the production line, which is causing David to miss his quality checks. James insists that he has no idea what David is referring to and does not understand why David is trying to cause problem. James now goes to his own superintendent because he feels David is spreading rumors that he is looking for other work. David advises his own manager that he is not sure why James thinks this because he has never said anything like that.

Before the new teams are formed, the management group knows they must resolve this issue so that the new production teams can operate smoothly. Both James and David are good employees with positive performance reviews, and they were chosen for the new project because of this reason.

Resources: Riordan Manufacturing Virtual Organization, and University of Phoenix Material: Conflict Management Plan

Create a Conflict Management Plan for the conflict between David and James. In this plan, include the following:

  • The various conflict management strategies
  • The strengths and weaknesses of each
  • Considerations for selecting a strategy
  • Alternate strategies
  • Possible challenges

 

 

Week 5 Learning Team Change Management and Communication Plan

 

Riordan Manufacturing has decided to make a change to company’s customer management system.  The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees.  This new system will require all employees to use one customer management system.  Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:

Section I: Change Management Plan

Resource: Riordan Manufacturing Virtual Organization

Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing – Marketing Information Systems.

Create a change management plan of 1,050- to 1,400-words. Complete the following in your plan:

  • Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
  • Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them accomplish their planned changes.
  • What are the potential effects of this selected structure on employee behavior?
  • Identify characteristics of the company’s culture. What are the potential influences of the corporate culture on employee behavior?
  • Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
  • Recommend a strategy to implement the changes over the next 12 months.
  • Describe how you will evaluate the success or failure of the planned change.

Section II: Communication Plan

Create a Communication Plan for the proposed change covered in the Change Management Plan. In the Communication Plan, complete the following:

  • Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels.
  • Identify the potential barriers to effective communication and strategies for overcoming the barriers.

Develop a message for one of the selected communication channels. In the message, complete the following:

  • Identify those areas affected by the change.
  • Establish the need for the change.
  • Create a sense of urgency around the change.

Outline next steps in the change process.

Week 2-5 Learning Team Reflections:

Discussion Questions:

  • As you begin to read the text for this first week, discuss which of the following employee "characteristics" have the greatest impact on employee "behavior": general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Please explain in detail the rationale for your choice.
  • Review the section in Ch. 5 of your text titled, “An Ethical Choice: What If I Have the ‘Wrong Personality?’” As a manager, what do you if you have someone who scores low in desirable personality traits, but their behavior does not reflect this? How would this affect your management of that employee? How might this affect the organization?
  • How might an individual employee’s personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this?
  • Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice.
  • Through our text readings and your individual research this first week, what type of assessments and evaluations might you use to determine the characteristics of your employees? Does the type of tool used make a difference? If so, then Why?  If not, then Why? Your thoughts...
  • As a manager, what factors do you consider when determining the most effective way to communicate a message to you employees? Does this change if you are preparing to communicate the same message to your superiors? Why?
  • Evidence indicates high-performing managers tend to be more media sensitive than low-performing managers—they are better able to match appropriate media richness with the message to be delivered. As a manager, how would you determine which communication channel should be used for a particular message? What barriers might distort the message?
  • There are a variety of theories of motivation, many of which are complementary. Of the main motivational theories described in the text, which theory or theories do you think would apply most fully to the people you had taken the self-assessments? Why?
  • There are a variety of theories of motivation, many of which are complementary. Of the main motivational theories described in the text, which theory or theories do you think would apply most fully to the people you had take the self-assessments? Why?
  • How does a work team or learning team create goals and objectives, which lead to the accomplishment of performance objectives and maximizes productivity? Your thoughts…
  • In the article, “Conflict Management”, the author discusses several strategies for resolving group or team conflict.  Which type of strategies seems to fit you best?  What criteria should you consider when determining the best conflict resolution strategy?
  • What is the difference between a group and a team?  Would your strategy be different for putting together a group than creating a team?  Explain your answer.
  • How can understanding stages of group development and group properties help employees in a work group function more effectively? As a manager, how would you help employees come to that understanding?
  • As organizations become more diverse, how may groups and teams meet the challenges of time management, conflict management, and decision making? In addition, the economic downturn has also caused problems with challenges of time management, conflict management, and decision making. Your thoughts on what should or can be done to meet and alleviate these barriers…
  • Among the types of power described in the text, which would you be most likely to use in your workplace environment? Why?  Which would your supervisor be most likely to use in your workplace environment? Explain the impact of this use of power.
  • What is the difference between the position a person holds in a company and their political power? Is the top executive in an organization always the person who holds the most political power? Explain your answer.
  • Organizational culture is in many ways beneficial for an organization and its employees but can also be a liability. What do you think are the most significant ways that organizational culture is beneficial? A liability? Be sure to provide specific examples.
  • Why do organizational structures differ? What is the difference between a mechanistic structure and an organic structure?  Which structure would be most appropriate for an innovative organization like Apple or 3M?  What about an organization that focuses on cost-minimization like Wal-Mart?
  • The values that influence the environment in which we work are called organizational culture. That culture, is what influences how leaders and employees function on a day to day basis. Discuss how a leader should ensure a healthy organizational culture, and how does your organization’s leaders, impact your organization’s culture?
  • Why is managing diversity important today, and what major barriers are organizational diversity programs likely to encounter? Please give examples in your own organization or an organization that you are familiar with...
  • What role does diversity play in managing change? What are some possible strategies for managing diversity? What influence does diversity training have on organizations?
  • Deep-level abilities are closely related to job performance. As a manager, how could you use the knowledge that people differ to increase the likelihood an employee will perform his or her job well? What challenges does this pose when managing a diverse workforce?
  • As you evaluate the course, how has your perception of organizational development changed as a result of taking this course and how will you incorporate what you have learned in this course to the workplace?

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